Why Can I Not Scan From My Hp Printer
Screenshots
HP Easy Scan is designed specifically for use with your HP scanner or multifunction printer. With features such as automatic photo detection, multi-page document processing, text recognition (OCR)[1], and PDF file output, HP Easy Scan will help you get the most value from your HP product.
Easy to use presets let you quickly choose scan settings that are optimized for whatever you are scanning. Simply place your content on the scanner, select a preset, and click the Scan button.
HP Easy Scan uses the Apple ICA scan protocol and will work with any HP device that is supported by an ICA scan driver. Make sure that you have installed the latest HP ICA driver for your product — available online from www.hp.com/support or via Apple Software Update.
Notes:
[1] Text recognition is only available on certain HP products.
What's New
Version 1.10.0
This update includes the support for macOS 11.0
Ratings and Reviews
2.1 out of 5
1.3K Ratings
Scan works with wireless
If you have issues with not finding the scanner, I suggest removing previous scanner from the system preferences. Then add the scanner again. If it says that the file has malware, click on the Show in Finder, and remove the HP folder completely. Try adding the printer/scanner again, it should ask to download and install the latest version. Go ahead download it. Once it completes, select the printer. Look for the Name, Location, and Use dropdown. On the Use dropdown, do not use the default AirPrint, instead select the name of the printer/scanner. Add it. Go back to HP Easy Scan and select the scanner. The scanner should be working now.
If that doesn't work, best bet is connecting the USB. Its quite a hassle but at least it works.
My only assumption is that the app doesn't support the AirPrint driver and only a matter of time until the app is phased out to HP Smart. That is a complete mess itself.
HP Easy Scan Saved the Day
I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon -- immediately my computer started downloading a new print driver file. Once completed, a document that I had previously placed on my printer started being scanned. The Easy Scan App reappeared and when the scan completed and displayed in the App, I clicked on "Send" which opened a save window where I selected a Folder for storing all future scans. Delighted, I stacked several documents on my printers from feed and each document was scanned. When completed and I clicked on Save. I went to my computer' scan folder and there each document had been saved to a separate jpeg. Thanks HP for a great, AND FREE, scan App. It will save me a lot of work back when I used to scan to a USB drive, switch it to my computer, and search HP_Scan directory and hope my document appeared. This is a productivity time saver! Kudos !!
Unable to use for the last two Mac OS releases
Despite being able to connect wirelessly to my LaserJet Pro MFP M281cdw, and print and do single side scans from HP Smart on my iPhone and my Mac, HP Easy Smart cannot find my printer, even after all of the reset and driver uninstall/reinstall directions provided. I've encountered this on Mac OS Catalina and now Monterey (OS's 11 and 12). It supposedly has a function to do duplex scanning which I want to be able to use, and was a feature availabe on HP Deskjet printers in years past. Judging by the number of 1-star reviews of this app, I'm far from alone.
Please HP, update this app to make it work the way it's advertised to. I spent a good deal of money on my multi-function printer on reputation for good quality prints and scans (with supposedly fully functioning software), and while it works well as I've used it in print jobs and scans from HP Smart, I believe having this Easy Scan app working properly is a legitimate expectation for the price I paid to buy the device and have it work as it's supposed to be able to.
Is the alternative to eventually phase out Easy Scan and build all of that functionality into HP Smart for both Mac and iOS?
App Privacy
The developer, HP Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- HP Inc.
- Size
- 135.2 MB
- Category
- Utilities
- Compatibility
-
- Mac
- Requires macOS 10.10 or later.
- Languages
-
English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2020 HP Development Company, L.P.
- Price
- Free
- App Support
- Privacy Policy
Supports
-
Family Sharing
With Family Sharing set up, up to six family members can use this app.
More By This Developer
Why Can I Not Scan From My Hp Printer
Source: https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12